Flexible Endoscopes

Optimize the lifetime of your flexible endoscopes, reduce service costs, reduce patient risk and avoid operational breakdown.

Flexible endoscopes are some of the most advanced, high-utilization devices in healthcare. They are key to improving procedural efficiency and outcome. Encore provides endoscope repair services based on the highest quality and safety standard in the industry. Staff education, real-time online tracking of instrument history and status allows you to optimize lifetime value and contain costs.

Encore’s proactive approach to reducing the frequency and severity of your endoscope repairs will allow you to manage costs more effectively and to ensure that your critical instruments are inspected and calibrated to OEM standards by our technician experts.

Encore repairs all major brands of flexible endoscopes to the manufacturers’ specifications. Our program is based on:

  • Service technicians undergo an extensive training program, considered best in the industry
  • Quality assurance specialists complete an extensive checkpoint review of all incoming equipment
  • Proven quality control system and tech support
  • Prior to returning repaired equipment, our stringent inspection processes verify all repairs
  • 2-year warranty on insertion tube replacement
  • 6-month warranty on all other repairs
  • Free shipping

Encore instrument technologists repair all flexible endoscopes including large diameter Oympus and Pentax GI and small diameter Karl Storz, Stryker, Olympus, Pentax and ACMI. All insertion tubes are validated for reprocessing in STERRAD systems.

Types of Repair

  • Control knob and angulation adjustment

  • O-ring replacement

  • Elevator wire adjustment

  • Fluid invasion
  • Biopsy channel replacement
  • Bending sheath replacement
  • Electronic repair and replacements
  • Insertion tube replacements
  • Angulation system overhauls
  • Image bundle replacements
  • Distal end replacements
  • Robotic endoscope repairs
  • Semi-rigid fiber ureteroscopes
  • Arthroscopes
  • Cystoscopes
  • Carpal tunnel and other small joint scopes

All instrument repair and service is warrantied.

Encore makes loaner instruments available during the repair process, so that your operations are not interrupted.