Sterile Processing Consulting

Optimize the lifetime of your devices, reduce service costs, reduce patient risk and avoid operational breakdown.

Sterile Processing Consulting and Education

Cathy Rubin, BS, ST, CRCST, CHL, CFER

National Educator & Regulatory Readiness Consultant: Sterile processing, regulatory readiness, and water management across healthcare settings.

With over 24 years of progressive leadership experience, Cathy is a national educator, published author, hands-on trainer, and expert in compliance and operational transformation. Her consulting experience spans major academic health centers, ambulatory sites, FQHC’s and health systems across the US and beyond.

Instrument processing educator and team leader – assessment, training, and transformation

  • Sterile Processing Educator – Hands-On & Virtual Training
    • CEU-accredited SPD curriculum aligned with AAMI ST79, ST91, ST90, ST58 SGNA, AORN, CDC, FDA Joint Commission and manufacturer IFUs
    • Certification prep (CBSPD, HSPA)
    • Playbook development: SOPs, performance benchmarks, orientation guides
    • Customized training for onboarding, cross-training, and career laddering
  • High-Level Disinfection (HLD) & Endoscope Processing Assessment
    • Full assessment of HLD practices
    • Storage, and Documentation review per ST91
    • Space layout and workflow assessment
    • Competency validation and equipment review
  • Sterile Storage & Point-of-Use Assessment
    • Clean and sterile storage assessments (SPD, OR, Clinics, Offsite)
    • FIFO audits, temperature/humidity/pressure documentation and systems review checklists
    • Point-of-use transport and labeling audits
    • Department checklists review
    • Peel pouch audits, validation and shelving evaluations
  • KPI Dashboard & Scorecard Platform
    • Design and implementation of scorecards tailored to SPD metrics (includes reprocessing accuracy, turnaround time, volume processed, tray/peel pouch audits, IUSS, sterilizer performance, error rate)
    • Tracking system or standalone Excel/smartsheet/Power BI integration
    • Dashboard for leadership visibility and benchmarking

Joint commission readiness assessment, guidance, and evaluation

  • End-to-end SPD readiness audits using ST79, OSHA, CDC, and JC frameworks
  • Staff file assessment (competency, orientation checklist, certifications)
  • Red-yellow-green risk level scorecard with citation-level detail
  • Evaluation of Policy, SOPs, documentation, sterilizer records, PM log, environment of care
  • Service readiness across main campus, offsite clinics, and ASCs

Water management consulting and service

  • ST108-aligned water quality program design and testing protocols
  • Utility and critical water testing cadence, PFD diagrams, risk alerts
  • Multidisciplinary committee design and policy development
  • Dashboard integration and report generation

The Encore Approach

Encore is a highly specialized instrument repair company with focus on high value instruments that are critical, complex, and expensive. This focus allows us to hire the best technicians and optimize your savings on our core service lines: flexible and rigid endoscopes, power equipment, camera equipment, and robotic accessories. Encore is able to provide repairs on over 50% of what our competitors deem not repairable.
Encore is the only medical devical device repair company that can offer remanufactured EndoWrist. We access a recent FDA (510(k) clearance to reprocess these and make them available to hospitals at a much lower price than new. Our hospital partners have told us that robotic instruments are a significant cost driver, and we have made the necessary investments to help hospitals address this.
Encore Medical Device Repair offers advanced instrument lifecycle management to healthcare facilities. Instrument lifecycle management is next generation instrument repair and services that are focused on maximizing the lifetime value of critical healthcare assets – to maximize your savings while optimizing patient care.
Our vision is to ensure the utilization of instruments compromises neither patient safety nor facility operations. Our mission is that the lifetime and quality of key assets is maximized, so that the facility can contain costs, ensure quality, and provide the best care possible.

All instrument repair and service is warrantied.

Encore makes loaner instruments available during the repair process, so that your operations are not interrupted.